Across England, thousands of organisations produce health and care information for the public which varies greatly in terms of quality and reliability. So how can the public tell whether information is truth or myth?
The Information Standard is a certification programme for all organisations producing evidence-based health and care information for the public. Any organisation achieving The Information Standard has undergone a rigorous assessment to check that the information they produce is clear, accurate, balanced, evidence-based and up-to-date.
The Information Standard is an independent certification programme that is commissioned by NHS England and run by Capita on their behalf. It is governed by its Executive Council which is led by 2 independent Co-Chairs; Sir Muir Gray and Dominic Edwardes, and comprises representatives from the NHS England, Capita and member organisations as well as other stakeholders including health and care experts.
Capita are the administrators of the programme, and there are three independent organisations who are authorised to carry out the assessments, and offer certification against The Information Standard. These organisations are evaluation specialists. Read a bit more about each of them below.
emqc is one of the UK’s leading assessment companies, working in partnership with government departments and others to help deliver stringently-monitored accreditation services for initiatives such as Investors in People, Customer Service Excellence, and The Information Standard. As an independent not-for-profit company, EMQC has an established network of over 130 high calibre associates, consultants and trainers delivering services across the country. They deliver a high quality service which consistently achieves client satisfaction levels of over 95%.
Specialising in Health and Social Care, G4S’s dedicated team are supporting many new organisations signing up to become certified to The Information Standard throughout the public, private and third sectors. This is primarily due to their customer focussed approach, flexible assessment options and dedicated online assessment tool which helps you build your application through a logical, step by step approach. By breaking the Standard down into its component parts G4S make completing the process more manageable, saving you time and making your assessment experience as convenient and as straight forward as possible.
The Royal Society for Public Health is a charity and regards The Information Standard as an important means of enabling people to make informed choices about their health and well being. RSPH has certified large numbers of organisations in both health and social care sectors. They understand the issues that organisations encounter as they work towards certification and are proud of the fact that every client that they have audited has gained certification. RSPH clients particularly value its personal, professional and efficient service and its understanding of health and care issues.
Last updated: 02/12/2013