Case Studies

Terrence Higgins Trust

This case study shows how an organisation valued for its information on a potentially life-threatening condition was able to assure users of the quality of its information.

Salisbury NHS Foundation Trust

This case study shows how an NHS Foundation Trust has gained from taking part in the
scheme – tightening up its use of evidence in patient information and establishing a higher profile for it within the Trust.

RNIB

This case study shows how an organisation gained from taking part in the scheme by improving user input and the quality of everything they produce.

Macmillan Cancer Support

This case study shows how an organisation with an established reputation for the quality of information, benefited by reviewing existing materials and systems and tightening up procedures.

Epilepsy Action

This case study shows how an organisation that already had good processes in place has benefited by being able to prove the quality of what they do.

Oxfordshire County Council Adult Social Care

This case study shows how a county council’s Adult Social Care department improved
their focus on service users and the quality of their public information through taking
part in the scheme.